Privacy policy

Introduction
At Wise Yeti we are committed to safeguarding and preserving the privacy of our visitors. This privacy policy sets out how we uses and protects any information that you give to Wise Yeti when you use this website. Wise Yeti is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect
In running and maintaining our website we may collect, store and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you accessed. Such information includes traffic data, location data, timing, frequency, and other communication data,
  • Information provided voluntarily by you. For example, when you register for information or to receive our newsletter and updates,
  • Information that you provide when you communicate with us by any means.

Typically it means we may collect the following information:

  • IP address,
  • Name and job title,
  • Contact information including email address,
  • Demographic information such as postcode, preferences and interests,
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather
We may use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Administer our website and business (e.g. keep our internal records up-to-date),
  • Customise the website according to your interests,
  • Improve our products, services and your experience when visiting our website,
  • Periodically send emails notifications such as newsletters about our services, our success stories or other information which we think you may find interesting,
  • Deal with enquiries made by or about you relating to our website,
  • From time to time, use your information to contact you for market research purposes. We may contact you by email, phone, or mail.

Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the UK (but within the European Union) for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our up most to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer,
  • Where we are legally required by law to disclose your personal information,
  • To further fraud protection and reduce the risk of fraud.

How we use cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie.  Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Email Newsletter
Our website operates an email newsletter program, used to inform subscribers about services and updates supplied by this website. You can subscribe through an online automated process should you wish to do so but do so at your own discretion. Some subscriptions may be manually processed through prior written agreement with you.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by our website may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation.
Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no far a comprehensive list).This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that our website participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
We advise you to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. We will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. We advise you before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media
Our website through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URL’s (e.g. bit.ly mini URL).
We advise you to take caution and good judgement before clicking any shortened URL’s published on social media platforms by this website and it’s owners. Despite the best efforts to ensure only genuine URL’s are published many social media platforms are prone to spam and hacking and we cannot be held liable for any damages or implications caused by visiting any shortened links

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure,we have put in place suitable technical and managerial procedures to safeguard and secure the information we collect online. We store all the personal information you provide on our secure (password- and firewall-protected) servers.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes,
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing tom@wiseyeti.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Wise Yeti, Bayswater Business Centre, 1-6 Olympia Mews, London W2 3SA.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Intellectual property
The projects showcased in the Work section were produced at the following agencies: Ratchet Digital (of which Tom is a full partner), Wise Yeti, and Ratchet Films.

Amendments
We may update this policy from time to time by publishing a new version on our website. You should occasionally check this to ensure that you are happy with any changes.
We may notify you of any changes to this policy by email. This policy is effective from 1st of January 2014.

Our details – Contacting Us
This website is owned and operated by Wise Yeti Limited.
We are registered in England and Wales under registration number 8918660 and our registered office is at 5th Floor, 40 Mortimer St., London, W1W 7RQ. Our principal place of business is at 1-6 Olympia Mews, Bayswater Business Centre, London W2 3SA.
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy. You can contact us by writing to the business address given above by emailing tom@wiseyeti.co.uk or by calling Tom: 07827 233 753

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